Where do you currently ship to?
Currently, we are only shipping to the continental U.S. In the meantime, you can shop about-face at Beauty Bay + Cult Beauty. Once our international shipping is resumed, we will notify our community ASAP.

We are always working to grow our about-face community for the many of you. If we don’t reach you yet, let us know where you are! Slide in our DM’s or tag us @aboutfacebeauty.


How do I qualify for domestic free shipping?

All domestic orders above $30.00 will trigger free shipping!


When will my order ship out and arrive?
Orders must be placed by 12pm EST to start processing on the same day. Processing can typically take 1-2 business days. Domestic orders (US) typically arrive within 5-7 business days once fulfilled. Please note that orders placed during high-order velocity periods may experience a delay in the overall processing times. 

For international orders, please keep an eye on the time listed at checkout and on your tracking information which is dynamic! International orders typically arrive within 14 business days from the time of fulfillment. 

about-face will do our best to make sure your order is delivered quickly and accurately, but carrier delays outside of our control are possible. 

Please keep in mind that weather delays and COVID-19 safety protocols may increase both domestic (US) and international transit time. Our team works quickly and safely to get all orders out and we can’t wait for you to receive your products!


My tracking isn’t working!
Oh no! Sometimes it takes 1-2 days to populate with our carriers. If it isn't working at all, reach out at and we will get it solved ASAP.


My order has the wrong shipping address.
Email us at with your order # and correct info. We're here to help!