I need to return or exchange a product (US only)
We want you to be obsessed with your order. If you’re not completely satisfied, you have 30 days to process a free return for a full refund. After 30 days, you will receive a store credit only. Head to our returns page to get started. If you need additional help with a return or exchange, please reach out to us directly at

Can I exchange my shade of The Performer for a different shade?
Yes! We want you to have your perfect shade of The Performer, so within 30 days of your original order, you can exchange for another shade. You can start the exchange process here. 

What is about-face’s return policy (US only)?
You have 30 days to process a return for a full refund, after 30 days you will only be eligible to receive store credit.

Where is my return slip (US only)?
Visit our returns center or email us at and we will help.

How long will processing my return take (US only)?
About 5-10 business days!